What to expect from our management agency

What to expect from our management agency

Communication

  • Respond to issues within appropriate time-scales
  • Provide residents with a regular Newsletter
  • Provide you with a website to include useful local links

Finance

  • Provide computerised accounting system for collection of service charges
  • Chase service charge debtors
  • Minimize service charge levels
  • Obtain value for money from other service-providers and keep to budget
  • Provide budgetary advice on future maintenance, repairs and running costs
  • Provide detailed accounts, recording all financial transactions
  • Provide annual accounts and company secretary legal documents
  • Provide the collection and settlement of invoices

Property Maintenance

Appoint & manage cleaners, gardeners, caretakers etc. Plan property maintenance & cleaning programme's to include:

  • Daily, weekly, monthly, annual cleaning
  • Collection of refuse
  • Window cleaning
  • External building cleaning
  • Carpet cleaning
  • Organizing minor repairs
  • Organizing major remedial work

Mandatory Requirements

Appoint & manage contractors to deal with your legal obligations to include:

  • Buildings Insurance* (process claims & liaise between all relevant parties)
  • Directors liability insurance for committee members
  • Electrical tests
  • Water cleanliness & tank cleaning/maintenance
  • Lift testing
  • Fire alarm testing

We will make monthly site inspections and provide property maintenance reports offering a 24-hour emergency reporting helpline and a rapid response service for dealing with problems should they arise.

Property Management

  • Help manage Management Company efficiently and without fuss
  • Arrange meetings of Directors/Residents
  • Arrange, chair and minute meetings of Directors and AGM's
  • Call and attending AGM's (and chairing if required)
  • Complete your annual returns to the Registrar of Companies
  • Provide and service a Registered Office for the Management Company
  • Maintain a residents database for emergency contact numbers

After Sales Service

  • Provide general advice
  • Facilitate sales and answer solicitors' pre-sale enquiries
  • Liaise between purchasers and you, the developer, with snagging issues
  • Explain to owners when responsibility is their own
  • Organize the smooth hand-over of the freehold

Your property management company should…

…tailor its services to suit your individual requirements. This flexible approach means that it should offer all, or just a selection, of the desired services you require to ensure complete property management.

Complete Property Management Solutions your property maintenance agency working for developers and residents associations in Manchester, Lancashire and Cheshire.

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